Finalist in the 2022 RiskNZ Excellence Awards
The Earthquake Commission (EQC) has been announced as a finalist in the RiskNZ(external link) Excellence Awards for its work on the Natural Disaster Response Model’s quality assurance system.
EQC is up for the Risk Initiative of the Year award.
Fraser Gardiner, EQC’s Chief Financial Officer, says: “This is great recognition as the project involved a huge number of people from across the whole business to design, build and implement the quality assurance framework and system.”
The Natural Disaster Response Model is the first of its kind and sees private insurers work directly with customers on EQC’s behalf to provide a streamlined customer response.
To support this, EQC developed a robust quality assurance system to give it strong oversight and the ability to actively monitor and manage insurer partners’ performance.
The 2022 Risk Excellence Awards are set to be held on Wednesday 30 March.
“Whatever the result, we’re honoured to be named as a finalist,” Gardiner says.